About Concord Delivery Service
Helping Clients for Over 35 Years with Over 3,000,000 Deliveries
35 Years. 3 Million Deliveries. Zero Lost Packages. This Is Concord.
At Concord Delivery, we’ve built our reputation one delivery at a time—starting before dawn and staying sharp until the last shipment is accounted for. While most of the city is just waking up, our drivers are already on the move, rotating strategically from Hauppauge to Manhattan and across the five boroughs. This rhythm, fine-tuned over decades, ensures we’re always in the right place at the right time.
We’ve completed over 3 million deliveries without ever losing a single package. That’s not a marketing line—it’s a reflection of how seriously we take every shipment. Whether it’s a time-sensitive envelope, a custom fixture for a job site, or freight headed to a treatment center, we treat it with the same level of care and urgency.
Founded in 1990 with just two vans, Concord has grown into a full-service courier operation with a diverse fleet and massive facility—but we’ve never lost the personal, hands-on approach that made us successful. Our experienced team answers every call, manages every delivery from start to finish, and keeps customers informed every step of the way. There are no phone trees, no bots—just real people solving real logistics challenges in real time.
That level of care, reliability, and clear communication is why our clients stay with us. When timing matters, when failure isn’t an option, and when you want to know someone is actively managing your delivery—not just tracking it—we’re the team that gets it done.
When time is of the essence and Next Day just won’t do—Concord has you covered.
Built from Frustration, Grown Through Trust
Concord Delivery began in 1990, not as a business idea—but as a solution. After dealing with late deliveries, poor communication, and hours wasted waiting on unreliable service, our founders decided there had to be a better way. National carriers weren’t built for the fast, local, high-stakes deliveries New York businesses needed—and it was costing people time, money, and trust.
So we created something different. A family-run delivery service where real people answer the phone, where dispatchers know your job site by name, and where “rush” actually means go. From day one, Concord has been built on accountability, clear communication, and a genuine commitment to follow through—no matter how complex the delivery.
Those early years taught us everything: how medical labs rely on consistent, timed pickups to meet lab processing windows. How legal clients can’t afford a missed deadline, even by minutes. How contractors lose thousands when a job site sits idle waiting for materials. That knowledge came not from textbooks—but from years of listening to the people we serve. And we still listen today.
Values That Move With Every Mile
At Concord, our mission is simple: deliver quickly, securely, and reliably—with the kind of personal attention you won’t find at larger courier companies. But it’s not just a motto—it’s something you see in action every day.
It’s our dispatcher calling ahead to make sure a receiving dock stays open for a time-sensitive shipment. It’s our office staff keeping customers updated in real time—because when it matters, no one wants to be left wondering. It’s drivers double-checking freight, calling when something looks off, and making sure your delivery goes exactly where it needs to—into the right hands, not just dropped at a desk.
These aren’t formal policies—they’re habits we’ve developed over 35 years of doing things the right way. We’ve seen how seamless logistics can make a client’s day—and how small missteps can cost time, trust, and money. That’s why we treat every delivery like it’s the most important one we’ll do all day. Because for the person waiting on the other end, it is.
What Values Look Like at 70 MPH
Last month, a commercial lighting manufacturer called at 3:22 PM. Their contractor just discovered missing fixtures for a restaurant opening that night. The fixtures were in our warehouse. The job site was 47 miles away in evening traffic.
Our warehouse team had the order pulled in six minutes. Our dispatcher rerouted our closest truck. By 5:15 PM, fixtures were installed and the grand opening proceeded on schedule. That’s not luck – that’s what happens when every team member understands that behind every delivery is a human counting on us.
The Concord Difference: Technology Serves, People Deliver
Big carriers love their apps and automated systems. Press 1 for tracking. Press 2 to report an issue. Press 3 to wonder if anyone’s actually listening.
We use technology too—digital confirmations, smart routing, and internal tools that help keep deliveries running efficiently. But at Concord, technology is there to support the people doing the work, not replace them. Our strength has always been hands-on communication and real-time decision-making, not automation for automation’s sake.
When traffic backs up on the BQE, our drivers don’t wait for a reroute alert—they already know the local service roads and side streets that save time. When your usual contact is out, we don’t guess—we remember who to ask for and what your delivery preferences are. That’s the kind of local delivery experience no algorithm can replicate.
Technology keeps things moving. People make it matter. That’s the Concord difference.
Meet the People Who Make It Happen
At Concord Delivery, we’re not just a team—we’re a crew that’s grown together over decades. Some of our drivers have been with us since day one, delivering with care and consistency for over 35 years. Others joined along the way and have stayed because they take pride in the work and believe in the way we operate.
Many of our drivers have been with us 8, 10, even 15+ years. They know which Brooklyn office buildings won’t accept deliveries after 4:15 PM, which Long Island facilities require badge clearance, and how to get in and out of tight Manhattan loading zones without wasting a minute. That knowledge doesn’t come from apps—it comes from experience.
Our senior dispatcher knows which Midtown buildings need advance COIs. Our warehouse lead knows which clients prefer their freight staged a certain way, and how to prep outgoing orders for smooth, secure transport. The insight that drives Concord isn’t written down. It’s passed on, trained in, and reinforced on the road every day.
We promote from within because courier work isn’t something you just pick up—it’s something you master over time. One of our current route supervisors started out as a courier over a decade ago. Today, he trains new drivers on the shortcuts that save time, the job site nuances that matter, and the Concord standard that defines how we show up.
At Concord, experience rides in every van, answers every call, and makes every delivery count. That’s what sets us apart. That’s what keeps customers coming back.
Local Streets, Regional Reach, Unmatched Knowledge
In New York, delivery isn’t about plugging an address into an app—it’s about understanding the rhythm of the city. Madison Avenue needs morning deliveries wrapped up before 8:30 AM. Long Island’s industrial parks? Their loading docks lock up by 3 PM, no exceptions. And some Manhattan buildings won’t even let you near the freight elevator without prior approval and a certificate of insurance on file.
This kind of real-world awareness is what sets us apart. Our drivers don’t just follow GPS—they’ve learned which side streets actually save time and which “shortcuts” never are. They know when to call ahead, who to ask for, and how to navigate the quirks of each borough.
While our day-to-day work is rooted in New York, we carry that same care into every regional job we take on. Whether it’s a last-minute delivery into New Jersey or a rush run to a Pennsylvania facility, we plan with precision and execute with focus. We know when bridges clog, which service roads help avoid congestion, and how to time a delivery for the exact moment a job site or office is ready to receive it.
We use GPS like everyone else—but what sets us apart is the experience to know when to follow it, and when local knowledge matters more. With decades on the road, our team understands the flow of traffic, delivery windows, and real-world logistics that apps alone can’t predict. That’s the Concord advantage: dependable service, informed decisions, and a team you can count on to get it right when it matters most.
A Warehouse That Works As Hard As You Do
Step inside our Long Island facility and you’ll find a space built for speed, flexibility, and control. Our warehouse is clean, secure, and climate-controlled—ideal for short-term storage, staging, and fast turnaround when time matters.
We accommodate a wide range of industries, from retail and apparel companies storing boxed merchandise, to commercial lighting manufacturers, marketing agencies, law firms, and medical suppliers. Whether it’s racks of clothing, printed materials, labeled cartons, or packed skids, we’re set up to store and stage with care and efficiency.
Our operation is hands-on by design. No barcode scanners or robotic systems—just experienced warehouse staff who know your inventory, remember your preferences, and respond the moment a request comes in. When a customer needs something “right now,” our team is already moving. Most orders are pulled, loaded, and dispatched within minutes.
At Concord, our warehouse isn’t just a place to store goods—it’s an extension of your operation, run by people who care about your delivery as much as you do.
Industries That Trust Us With Their Toughest Challenges
Medical offices and labs count on us when timing is critical. Whether it’s transporting equipment, medication, or paperwork tied to patient care, we understand that urgency isn’t optional. We communicate clearly, follow instructions carefully, and make sure the right hands receive the right items—on time and intact.
Law firms rely on us for sensitive court filings and time-stamped deliveries where minutes can make the difference. Real estate professionals trust us to move contracts, deposit checks, and closing documents when major transactions are on the line. Contractors and manufacturers look to us for dependable job site delivery when crews are waiting and delays come with a cost.
What sets us apart is how we carry knowledge from one industry to the next. The precision we apply to medical deliveries strengthens our legal work. The urgency of court filings sharpens our service to the construction and real estate worlds. After 35 years and thousands of clients, we’ve learned how to adapt, problem-solve, and deliver—no matter the pressure.
That’s why Concord has become the reliable logistics partner for businesses across industries. When timing, trust, and personal attention matter, we’re the team they call.
Innovation Without Losing Our Soul
The delivery industry is evolving fast—customers want more visibility, faster turnaround, and smoother communication. At Concord, we embrace smart upgrades that enhance service, but never at the expense of personal connection.
We’re continually improving our systems behind the scenes—fine-tuning dispatch processes, optimizing routes, and refining how we track and confirm deliveries. We’re also expanding how we communicate with clients, making it easier to request quotes, schedule pickups, and receive updates. But one thing hasn’t changed: when you call Concord, a real person answers—someone who knows your business and your delivery preferences.
As we grow, we’re focused on capability, not just volume. That means scaling carefully, expanding our delivery zones strategically, and taking on more complex logistics challenges—especially in industries like healthcare, legal, construction, and retail. We may adopt new tools, but our core promise remains the same: consistent service, personal attention, and a team that treats your delivery like it matters—because it does.
Ready for a Delivery Partner Who Gets It?
Choosing a trusted courier service means working with a team that understands your deadlines, your pressures, and what’s truly at stake. With over 35 years of hands-on experience, deep local knowledge, and real people who take your business personally, Concord has earned the loyalty of companies across New York and beyond.
Whether it’s a document that needs to be across town in under two hours, a time-sensitive delivery to Pennsylvania, or carefully staged freight going to multiple job sites, we’re built to handle it. What we deliver isn’t just what’s in the box—it’s peace of mind, dependable service, and the confidence that someone is managing every step with care and clarity.
Call Concord Delivery Service at (516) 681-5400 or submit your request online. Let us know what you’re up against, and we’ll show you how the right delivery partner can make all the difference. When timing matters and personal service counts, we’re here to move your business forward.
Frequently Asked Questions
About Concord Delivery Service
How long has Concord Delivery Service been in business?
We’ve been serving the New York metro area since 1990 – that’s 35 years of reliable delivery service. In that time, we’ve completed over 3 million deliveries without losing a single package.
What makes Concord different from national delivery companies?
Concord is a family-run operation with over 35 years of hands-on experience. When you work with us, you’re not routed through a call center or left waiting on automated systems—you speak directly with a dispatcher who knows your business and actively manages your delivery from start to finish. We adapt quickly, solve problems in real time, and treat every shipment with the kind of care you simply won’t find with larger, volume-driven carriers. Our clients don’t just hire us—they rely on us.
What areas does Concord serve?
Our core coverage includes all five boroughs of New York City and the entirety of Long Island, where our fleet is active and circulating daily. We also serve nearby regions in New Jersey and Connecticut with regular same-day and next-day availability. While our fleet isn’t based in Pennsylvania, we frequently handle urgent, high-priority deliveries between New York and destinations in PA when time is of the essence. These are typically direct, on-demand shipments—no warehouse stops, no hand-offs, just point-to-point service backed by 35 years of local expertise.
What types of businesses use Concord's services?
We work with a wide range of industries that require dependable, time-sensitive delivery solutions. This includes medical offices and suppliers, pharmaceutical reps, law firms, commercial lighting manufacturers, real estate professionals, printers, retail and apparel companies, and construction-related businesses. Each client receives tailored handling based on their specific delivery needs, whether it’s a rush document, high-value freight, or coordinated job site drop-offs.
Does Concord offer both courier and warehouse services?
Yes. In addition to our same-day and next-day courier services, we operate a warehouse on Long Island to support short-term storage, staging, and basic fulfillment needs. We regularly handle pick-and-pack orders, pallet storage, and outbound deliveries for clients in industries like retail, lighting, print, and healthcare. Whether you need a quick shipment turned around or help coordinating multi-stop distribution, we provide flexible, real-world solutions.
How can I track my deliveries with Concord?
We provide email confirmations at pickup and delivery, and any updates between those points are communicated directly by our dispatch team. We don’t rely on automated systems—just real-time updates from real people who are actively managing your shipment. If you need an ETA, have a question, or need to adjust a detail, a quick call connects you with someone who knows exactly what’s going on with your delivery.
What are Concord's hours of operation?
Concord operates as a 24/7 delivery service, with our core office hours running Monday through Friday from 6:30 AM to 4:00 PM. During this window, 95% of our daily coordination, quoting, and dispatching takes place. While most deliveries are scheduled during standard business hours, we do offer early morning, evening, weekend, and holiday service by request—especially for time-sensitive or pre-arranged jobs. If it’s urgent, we’re always ready to review the request and find a solution.
How do I get started with Concord Delivery Service?
Simply call us at (516) 681-5400 or fill out our online form. We’ll discuss your specific needs, provide a customized quote, and can often begin service the same day. Our team is ready to become your reliable logistics partner.
Contact Concord Today
The team at Concord is ready to help you and your business! Call us today for a free consultation and quote.
